Exchange Policy

·        1. We allow all our clients to exchange their purchased damaged articles, given that they have made the purchase in Pakistan.

·         2. Any Article purchased can be exchanged within 7 days from the date of delivery.

·         3. For exchanges, customer will bear the amount difference along with the delivery charges of PKR 200.

·        4.  Exchange order query shall be accepted on the basis of original invoice that is attached with your order flyer..

·         5. Exchange is allowed only if the article is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.

·       6.   Exchange is possible if customer receives any damaged or defected article, the article shall be exchanged on priority basis.

·         7. Exchange order cannot be placed on basis of color difference. Color may slightly vary due to photographic lighting sources or your monitor setting.

·        8.  Exchange on discounted/sale items is possible if the product received does not match the product you have ordered.

·         9. In order to exchange, you can contact our customer service department by emailing us at carry.mehofficial@gmail.com contacting us on Facebook or Instagram, or you can call or whatsapp us at +923297239880. Provide all the required information to us and if all the conditions are met we will cater the issue with best services possible.

After receiving the article, the customer care service shall recheck the quality of the article, new article shall be dispatched after quality recheck.